1. INTRODUCTION
Stratos Forge LLC values your trust and is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website, purchase our products, or interact with us.
2 Information We Collect
We may collect the following information when you use our services:
Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.
Account Information: Login credentials if you create an account with us.
Order Information: Details of products purchased, shipping preferences, and transaction history.
Technical Information: IP address, browser type, operating system, and browsing activity on our website.
Communications: Emails, forms, or messages exchanged with our customer support team.
3 How We Use Your Information
We use your information to:
Process and fulfill orders, including shipping and payment processing.
Communicate with you regarding orders, returns, or support requests.
Improve our website, products, and services.
Send promotional offers, newsletters, or updates (only if you opt in).
Prevent fraud, comply with legal obligations, and maintain security.
4 Sharing Your Information
We do not sell your personal information. We only share it with trusted third parties when necessary to provide services:
Payment processors to securely handle transactions.
Shipping carriers to deliver products.
Service providers who maintain our website, databases, and security systems.
Legal authorities if required to comply with laws or protect our rights.
5 Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies allow us to:
Remember your preferences and login sessions.
Analyze website traffic and usage.
Deliver personalized promotions.
You may disable cookies in your browser settings, but some site features may not function properly.
6 Data Security
We implement strict security measures to protect your data, including encryption for payment details and secure servers for storing personal information. While we take precautions, no system can guarantee complete protection from unauthorized access.
7 Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Opt out of receiving marketing communications.
Request details about how your information is used.
To exercise these rights, contact us at support@stratosforgellc.com.
8 Retention of Information
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
9 Children’s Privacy
Our website and services are not directed to individuals under 18. We do not knowingly collect information from children.
10 Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a new effective date.
11 Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
Stratos Forge LLC – Privacy Department
Email: support@stratosforgellc.com
Phone: 1 (800) 123-4567